Refund Policy

IPTV Canada Refund Policy

At Top Rated IPTV Canada, customer satisfaction matters. This IPTV Canada refund policy explains when refunds apply to subscription purchases. In addition, we offer a free trial so you can test our service first.

At Top Rated IPTV Canada, customer satisfaction is important. This Refund Policy explains when refunds may be issued for IPTV subscription purchases made through https://topratediptv.ca/.

Free Trial

We offer a free trial so you can test channel quality, compatibility, and performance before purchasing a paid plan. We encourage all customers to use the trial first.

Refund Eligibility

Refunds may be considered within 7 days of purchase if:

• the service was unavailable due to a verified server-side issue;
• credentials were not delivered within a reasonable time after confirmed payment;
• a duplicate charge occurred; or
• the subscription could not be activated on a supported device after proper support troubleshooting.

Non-Refundable Cases

Refunds are generally not provided when issues are caused by incompatible devices, unstable internet connections, incorrect login details entered by the customer, VPN interference, or violation of our Terms and Conditions.

How to Request a Refund

Contact our support team via WhatsApp or email at support@topratediptv.ca with your order details, payment reference, and a description of the issue. Approved refunds are processed to the original payment method when possible.

Policy Updates

Top Rated IPTV Canada reserves the right to update this Refund Policy at any time. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Effective date: June 30, 2026